They Were Professional and Punctual - Fantastic Communication.
I contacted Patterson for a quote & assessment of my HVAC system. They were professional and punctual - fantastic communication. I was impressed with their follow-up and willingness to help me understand my needs. The secretary, in particular, is a wonderfully kind individual, and I appreciated her explanations of what I can expect and things to look out for.
- Don E.
Knowledgable & Friendly
I love using Patterson because they are sincerely the most honest company I have come across. Jason and all of the technicians are extremely knowledgeable and very friendly!
- Tom T.
Patterson Heating & Air is a company you can ALWAYS count on. Jason, Emily, and the team are wonderful, trustworthy, and hard-working people. I always know I am getting the best deals and the work is always done right. 100% recommended.
- Kara B.
Very Professional & Friendly
Go local! Support small business!! My A/C wasn’t working, called one company only to find out they don’t service Gwinnett Co. Another company never called me back. Patterson answered the phone, promised to come out between 12 and 5 the next day. Got a call at 10:35 from Mike to say he was on the way. He was very professional and friendly to my teenage son too. My A/C was fixed and running before 12 Noon. They have fixed and installed A/C and heating units in the past for us…I should have just been loyal and called them first.
- Charlene S.
5 Stars is Not Enough!
5 Stars is not enough! As always they came to my rescue. As a winter storm sets in, my furnace started blowing cold air. Thankfully they came out and fixed it within an hour. No sales gimic, No upselling, just great, HONEST service. My tech Zack explained the problem in simple terms I understood PLUS explained how to avoid this problem in the future. From the office staff to the tech's, EXCELLENT CUSTOMER SERVICE! I highly recommend them to everyone and am so thankful for the years of great service.